FAQ
Do I need a browser wallet extension?
No. Virae is designed around built-in account and wallet flows for the main product experience.
Should I start on web or Telegram?
Most new users should start on web. Use the Polymarket Bot for prediction markets and the Crypto Bot for memecoins. Either bot can open the Mini App for richer account actions.
Why can I browse something but not trade it yet?
Browsing and trading readiness are not the same thing. The target product may still need funding, approvals, or a venue-specific readiness step.
Why does a fee or recovery prompt appear after a trade?
Some Virae products use a later fee-settlement step after the main execution succeeds. If the required settlement rail is underfunded, Virae can surface a recovery-needed state.
For the full fee-specific explanation, see Fee FAQ.
Why does Telegram sometimes tell me to use web?
Some actions require a richer authenticated interface. The bot can open the Telegram Mini App for wallet, funding, security, or Auto Trade actions, while broader management and analytics remain easier on the full web terminal.
Why is one venue ready but another is not?
Virae supports multiple product rails and venue-specific readiness checks. Being ready for one venue does not guarantee readiness for another.
Why does my balance not match the amount I can spend?
Virae can reserve room for fees or settlement requirements, so the practical spendable amount can be smaller than the raw visible balance.
For fee-aware MAX and settlement-rail behavior, see Fee FAQ.
Why does web show more detail than the bots?
The bots are designed for fast product-specific workflows. The Mini App handles mobile account actions, while web remains the broadest surface for analytics, portfolio detail, and cross-product navigation.